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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Regina Jones

Regina Jones

July 16, 2026

5  out of  5
rating by Regina Jones
"My experience with State Farm Was excellent they right there for me. I call them and told them what had happened to my car they told me to find were I wanted my car fix at. It was less than 24 hours my car was going in the shop and and I also had a renter car. All I can do is praise my State Farm for the exceptional service that was given to me. I would recommend State to everyone. Thank You Ms. Regina Jones"
We responded:
"Regina , I am so happy my team was able to serve you at a high level. We appreciate you more than you know! I am always here when you need me. -Ryan"
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butterflychachi

July 14, 2026

5  out of  5
rating by butterflychachi
"Amazing service & pricing!!!"
We responded:
"Thanks for taking the time to review your experience!"
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Phil Hutcherson

July 10, 2026

5  out of  5
rating by Phil Hutcherson
"I had a great experience polite and painless process thanks a million"
We responded:
"Thank you for your Kind words Phil. We look forward to serving you for years to come . - Ryan"
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Dustin Herlong

June 29, 2026

5  out of  5
rating by Dustin Herlong
"Joseph was a great help. He walked me threw everything i needed, even helped me cancel my old policy. Thank you"
We responded:
"Thank you Dustin! We are always here to help! -Ryan "
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Sarah O'Mearlaigh

June 12, 2026

5  out of  5
rating by Sarah O'Mearlaigh
"Rex was great! Thorough and kind. Very personable"
We responded:
"Thank you !"
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Amanda Hilton

June 1, 2026

5  out of  5
rating by Amanda Hilton
"They were very good to work with and super helpful."
We responded:
"Thank you Amanda! I am here when you need me. -Ryan "
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Chandni Patel

May 26, 2026

5  out of  5
rating by Chandni Patel
"Super simple and easy to reinstate my insurance with Ryan! Very friendly agent who answered all my questions and was super helpful"
We responded:
"Thanks so much Chandon! We are lucky to serve you ! - Ryan Shumate "
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Brenda Clarkston

May 4, 2026

5  out of  5
rating by Brenda Clarkston
"Savannah took care of my home owners and auto in a very friendly and informational way. She took time to go over all my questions .
."
We responded:
"Brenda, I am happy so had a nice experience with Savannah! I look forward to serving you . -Ryan"
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Richard Peele

May 1, 2026

5  out of  5
rating by Richard Peele
"Ryan Shumate was excellent. He was very hospitable and myself being not so good with using my mobile device he was very patient and help me get through the process. Thank you for your knowledge and patients!"
We responded:
"Thank you Richard! I am so glad we were able to help you protect your loved ones with life insurance. I am here when you need me. -Ryan"
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Wes Spradlin

April 30, 2026

5  out of  5
rating by Wes Spradlin
"Had a great experience with Ryan Shumate State Farm Insurance in Kingsport, TN. I changed all my insurance over and it was quick and easy. They was very cooperative and patient with all my needs. And the best part was they saved me alot of money. Thanks to Ryan Shumate and Jeremy Cochran for making the transaction pleasant!"
We responded:
"Thanks so much Wes! We are here to serve you! If your experience with my Team ever falls short of expectations, please reach out to me. I am here when you need me . -Ryan "
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Kimberly Kohler

April 30, 2026

5  out of  5
rating by Kimberly Kohler
"Rex was a wonderful agent, explaining details and very patient. I feel that I am very well taken care of with StateFarm and Rex . So grateful that our paths have crossed!"
We responded:
"Kimberly, thanks for taking the time to review your experience with Rex. My Team prides themselves on always putting the needs of the customer first . I look forward to serving you and your family. -Ryan
"
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Angie Davis

April 30, 2026

5  out of  5
rating by Angie Davis
"Ryan and his team are always very professional and have been helpful with making some modifications to some of our older policies and in writing a couple new policies for us as well. Great customer service and I would recommend them to anyone."
We responded:
"Angie, we appreciate you so much ! If my team can ever do anything to better serve you please know that I am always here to help . -Ryan "
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SANS THE MUSIC PERSON

April 30, 2026

5  out of  5
rating by SANS THE MUSIC PERSON
"Joseph was very helpful and got me the right policy I needed for my vehicles at the lowest rates🛻🚙🚙"
We responded:
"I’m glad to hear Joseph was able to help. Keep him in mind if you know anyone who could benefit from our services. Thanks for allowing us to help! "
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Emily Kuper

April 29, 2026

5  out of  5
rating by Emily Kuper
"Jeremy was amazing!! Prompt and professional, and made sure I got the best deal!"
We responded:
"Thanks so much for the review! We appreciate your business. "
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janandlou wolfe

April 27, 2026

5  out of  5
rating by janandlou wolfe
"Rex was very informative and professional. He went the extra mile to help me. A BIG THANK YOU REX!"
We responded:
"Thank you so much for the review! Rex strives to find the right protection for his customers! We appreciate your business, and hope to serve you for years to come! -Ryan "
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Barry Foltz

April 12, 2026

5  out of  5
rating by Barry Foltz
"I have never gotten better phone call support when seeking new auto and home insurance. My questions were answered completely and honestly."
We responded:
"Thank you Barry! We are always happy to help!"
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Trista Smith

April 11, 2026

5  out of  5
rating by Trista Smith
"So sweet and customer friendly"
We responded:
"Thank you so much !"
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Keaton Bishop

April 10, 2026

5  out of  5
rating by Keaton Bishop
"Super great rates on insurance, worked great to get me my insurance."
We responded:
"Thank you Keaton!"
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Caleb Thomas

April 8, 2026

5  out of  5
rating by Caleb Thomas
"amazing people to work with joseph from state farm was fantastic and saved us money and helped us 100% of the way for us being first time doing this on our own. would recommend them!!!"
We responded:
"Thanks so much for the kind words!"
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Justin

April 7, 2026

5  out of  5
rating by Justin
"Rex hardy was very helpful and he l got me a great quote and great price"
We responded:
"Thanks for the review !"
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Jessica Mckinney

April 2, 2026

5  out of  5
rating by Jessica Mckinney
"Rex is hands down the most down to earth, thorough, and most helpful insurance agent we’ve worked with. He answered every question no matter how many I had and his response time is excellent! I think because of such an awesome agent State Farm has we’ll be with them for life!"
We responded:
"Rex works hard to find the right coverage for his customers! We look forward to serving your family for years to come! I am here when you need me. -Ryan"
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Cody Durkee

March 27, 2026

5  out of  5
rating by Cody Durkee
"Awesome experience talking with Rex Hardy. He made the process smooth and easy. I’d definitely work with him more in the future and know he would be there to help anyway he could!"
We responded:
"Cody, I am glad Rex was able to provide a positive experience! We are here when you need us.- Ryan"
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Justin

March 27, 2026

5  out of  5
rating by Justin
"The people were extremely helpful and it is so nice to be dealing with actual people as opposed to an Ai computer voice. Would highly recommend the people In this office."
We responded:
"Justin thanks so much for the review! I appreciate your business! - Ryan"
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Damien Carter

March 23, 2026

5  out of  5
rating by Damien Carter
"Great support, efficient, polite, maintained follow up."
We responded:
"Thanks so much for the review!"
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Kevin Martin

March 18, 2026

5  out of  5
rating by Kevin Martin
"Great service!"
We responded:
"Thank you Kevin! We appreciate your business!"