State Farm® Insurance Agent Ryan Shumate

"Wow! I've been sales and customer service for over 40 years and I can tell you this office is stellar in every respect. Joseph is awesome to deal with."

"I wanna thank joseph for helping with my car insurance thank you so much joseph very appreciative believe they learned or knows anything else"

"Very good service nice price for 2 cars please shop with them"

"Rex helped me with cheaper and better insurance. Thank you for the help."

"Jeremy did State Farm proud in helping me switch insurance on our auto and homeowners insurance. He was super nice, accommodating and efficient in every step of the process. Plus we saved a good-size chunk of money by switching from another big, well known company. I highly recommend the Ryan Shumate State Farm Agency in Kingsport and Jeremy is certainly a big asset to them. I now ride with Ryan and Jeremy so jump in if you're searching for great service with equally great or better rates!!"

"I recently purchased a Term Life insurance policy through State Farm. The entire process was outstanding. My Agent Ryan, was incredibly knowledgeable and patient! You won't find better service or value elsewhere!"

"Very helpful on helping me make the change to a better coverage from what I had. Helped me out in every possible way you could think of. Would recommend to everyone."

"Very helpful in choosing my policy."

"Rex was very helpful & friendly, Taking the time to answer questions & I got a better more affordable rate, Highly Recommend"

"I saved $220 per month switching my auto and home bundle from Progressive"

"I was very pleased with my agent. He was very informative And very polite"

"Very knowledgeable and helpful. Would deal with the company again."

"I crashed into a deer on Oct. 28, 2025 and today is Jan. 9, 2026 and I am yet to receive payout from State Farm on my vehicle’s total loss claim or to receive payment on my medical bills. We have been to and called the office numerous times to only be told, “you should have your check tomorrow”. Which tomorrow? It is so frustrating as we have multiple vehicles, houses, boats and RV insurance with State Farm for over 50 years. This service has been so poor. Not satisfied AT ALL Update: After a couple of phone calls, I finally received my settlement check today from State Farm, Jan. 19, 2026. Though, our agent was upset with my review; to me, he is State Farm. We did all the work for this claim and was totally forgotten about. Still have medical bills, but I’ll pay those. Too many people in the office to deal with each time you call that didn’t know your story is what I had to deal with. I’m sorry but it’s true. Not a bad agent just a bad situation."

"Savannah was extremely helpful and thorough and helped me save on my insurance!"

"They make auto insurance easy. Everyone is nice and very informative. Have always made sure I get all the possible discounts"

"Rex was professional, courteous and very knowledgeable. He was so efficient with the process and clearly explained every detail. I feel great about my new home and auto coverage policy and I’m saving hundreds of dollars! Thank you Rex, for a great experience!! 🙌"

"Ryan is the Superman of insurance. Tell yo momma, yo uncle, yo grandmama, tell everybody. Ryan Shumate is gonna do you right!"

"Savanna was extremely helpful, knowledgeable and wonderful to work with!"

"Great service saved me lots!"

"They are friendly and understanding."

"Ryan was so polite and understanding! He helped me switch my insurance and was very helpful. Highly recommend him for anything!"

"Best agency I've been with in years. Rex Hardy explained and broke it all down for me to understand. Offers me options and doesn't try to talk me into them, just explains them and allows me to make my own decisions. I look forward to talking with him in 6 months"

"Ryan Schumate State Farm Insurance Agency is a wonderful agency for your home owners insurance and for your auto insurance as well. I am now with this agency for both home and auto insurance. I spoke with Joseph, who is an agent and with Ryan also. Both men were so polite and so helpful. Joseph clearly gave me all the intricate details and prices on both kinds of insurance. The prices fit within my budget and are very reasonable. My thanks to Joseph ( a former Marine, Infantry Division ) and to Ryan for their help and friendship."

"Rex was very helpful in getting me set up with State Farm Insurance. He was very knowledgeable and polite, and helped me get canceled from my previous insurance company."

"Savannah at state farm was very helpful."